Capital One, a knowledge-based financial services organisation, is one of the first businesses to explore the practical benefits of accommodating knowledge workers in a more intelligent way.

Aware of the complexities involved in planning and designing for distributed work, Capital One recently invited DEGW to develop future organisational and work flow scenarios which will enable the organisation to support the needs of their knowledge workers and reduce the total demand for real estate.

Capital One intends to use the workplace as a lever for effecting change and to better align the organisation with technology investment. Examination of existing organisational structure, work flows and spatial resources is being assessed through the use of DEGW’s tools and Capital One’s own business measures.