Creating an environment that helps to attract and retain employees

A townscape design breaks up the space and creates huge areas for them to develop their own large-scale novelty designs for the interior. These are frequently changed and create a sense of fun and ownership in the workplace. This atmosphere is balanced with a number of 'sanctuaries' that provide a change of pace for employees in the high-pressure sales environment. This helps maintain motivation.

The team spirit and buzz of Egg is exceptional, producing a sense that the call centre staff really enjoy their work: a message that undoubtedly comes across to the customers on the other end of the phone.